Privacy Policy

Privacy Policy

The last update  was posted on May 26th, 2014. This policy governs the privacy terms of our ( owned by Five star counseling services, Inc. ) Website,

Information Collection collects information from our users.

(A) collects information entered by counselors / therapists when they register for membership. The information about the counselor's / therapist's practice is made public and can be viewed in that profile. The other information, including but not limited to username, email address, password, etc, is kept private in a database, not including any sensitive information i.e. credit card data. Additionally, never, puts up for sale or gives this information to any third party.

(B) Five star counseling services, Inc. will never store credit card information on our servers. All transactions are processed through our service provider,, we use their payment page, on their secure servers, to process all credit card payments and payment info. None of your information is stored, or is ever on any of our servers.

(C) uses Google Analytics which collects information all browsing on our site. This information is used to improve the user experience. You can read about Google Analytics' Terms of Service & Google's Privacy Policy on the following pages, respectively: -

Information Use

Five star counseling services, Inc. does not sell or in anyway provide the information given to them to third party sources. All information is regarded as confidential unless:

a. The user creates a listing/advertisement in the Directory. The information contained within a public profile may be viewed by third parties.

b. The information is subpoenaed by officials of the United States government, or if Five star counseling services, Inc. deems that retaining said information may cause a direct physical threat to one or more individuals.

Legally Required Releases of Information

Five star counseling services, Inc. may be required to disclose your personal information information, if such disclosure is (a) necessary to assist law enforcement officials or another government enforcement agency(s); (b) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (b) necessary to investigate violations of or otherwise enforce our Terms of Service;  (c) required by subpoena, law, or other legal process; (d) necessary to protect the legal rights, personal/real property, or personal safety of Five star counseling services, Inc., our users, employees, and affiliates. Additionally, in very rare cases user Five star counseling services, Inc. reserves the right to break privacy if it is determined that retaining said information may cause a direct physical threat to one or more individuals.

Our Email Policy

Five star counseling services, Inc. and our affiliates fully comply with the CAN-SPAM Act as enacted in the United States. You can always opt out of receipt of further email correspondence from and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party. You may do so by sending an email here: with "Opt out" in the subject line.

Additional disclosures

If Five star counseling services, Inc. is acquired or merges, in whole or in part, with another entity that new entity or merged entity would become responsible for providing services to you, we would have the right to transfer your personal information to such entity and that entity would have the right to use such information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by such entity.

Additionally, in very rare cases user Five star counseling services, Inc. reserves the right to break privacy if it is determined that retaining said information may cause a direct physical threat to one or more individuals.

Links To Other Websites

Our Website contains links to other websites. Five star counseling services, Inc. has no control over these websites and furthermore you agree that these websites are not under our control and are therefore not subject to our Privacy Policy. We have no responsibility for these websites and provide links to these websites from your profile only at your request. You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personal information.

Payment Sources

When joining as a member of the marriage counseling therapy network therapist directory, you will be asked to provide a payment source (i.e. credit card) . You understand that we use TSYS Merchant Solutions to process your payment source for providing our therapist directory service to you. You understand and agree that we can't control nor can we be liable for the acts of TSYS Merchant Solutions. If you see what you believe to be fraudulent transactions regarding our Website, please contact us immediately. We will work with you, TSYS Merchant Solutions, and authorities as best we can to help resolve such issues. ( please contact us here: )

Our Security Policy

Our Website takes every precaution to protect our members information. Our registration/order form asks users to enter sensitive information (such as credit card number), that information is collected off site on a secure server, by our service provider and processed by TSYS Merchant Solutions. Our employees have no access to this sensitive information, as it is stored off site by our service provider,

Notification of Changes

When and If we decide to amend this privacy policy, we will update this page so our users are always aware of how we collect, process information and when it is required disclose that same information, gathered on this website. We will use information in accordance with the Privacy Policy. If we make material changes to our Privacy Policy, we will notify you here. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes made to the Privacy Policy are effective as of the Last Updated date and replaces any prior Privacy Policies.

Questions About Our Privacy Practices or This Privacy Policy

If you have any questions or suggestions about our Privacy Practices or this Privacy Policy,